Alibaba.com

What is Alibaba.com Fulfillment Services?

Alibaba.com Fulfillment Services (AFS) is a comprehensive suite of services to help global buyers optimize their procurement process and consolidate goods from China easily and at a lower cost. Features such as tailored supplier recommendations, regular production checks, and shipping consolidation help simplify the procurement process and save you time and money.

How can you benefit?

Improved procurement efficiency

AFS vets suitable suppliers and communicates with them for you throughout the whole procurement process, saving you time and energy.

Cost savings

AFS unlocks additional savings for you by negotiating product prices with suppliers and reducing your logistics costs through cargo consolidation.

Greater buyer certainty

AFS provides follow-up support during the production process to help ensure product quality, on-time shipment, and smooth customs clearance.

Our services

Basic Service Bundle

Add-on services

Supplier recommendation

to speed up your buying decisions.

Production and pre-shipment checks

to help prevent production or delivery delays.

Free storage

of your goods for 14 days at warehouses in China.

Price negotiation

with suppliers to achieve more favorable pricing on your behalf.

Shipping consolidation

of partially-filled containers to reduce logistics costs.

Customs clearance

at ports of departure and destination.

Rigorous online audits

on supplier qualifications to increase your buying confidence.

Results

Same-day responses

Our service team will conduct rigorous review of suitable suppliers able to meet your requirements and respond to all inquiries within 12 hours.

Save on logistics costs

The charts below illustrate your potential savings through Buyer’s Consolidation. These examples are for your reference only; your bill rate and savings will vary according to your order amount.

Buyer success story

About the buyer:

David* is the purchasing manager of a consumer electronics company in Peru. Experienced in sourcing from China, he procures the majority of his products from Alibaba.com. However, in the past he has also encountered issues he found difficult to resolve on his own, especially as orders were complicated by communication lag, the involvement of multiple suppliers, and high logistics costs.

He placed one of his recent orders through Alibaba.com Fulfillment Services after learning about its services and was surprised by the results. The procurement process was easy, streamlined, and required little involvement on his part, allowing him to save time, reduce shipping costs, and buy with confidence. Overall, it was much faster and cost-effective than sourcing on his own, and his experience with Alibaba.com Fulfillment Services exceeded his expectations.

Buyer’s pain points:

1. Delayed communication with multiple suppliers when sourcing products, negotiating prices, and coordinating deliveries; requiring much time and energy.

2. Uncertainty regarding the credibility and reliability of new suppliers.

3. High logistics costs when buying from multiple suppliers.

4. Lengthy supply chain process involving the coordination of complicated tasks like product inspections, warehouse storage, logistics coordination, shipment tracking, and customs clearance.

AFS’ role:

1. Communicated with five different suppliers, negotiated prices, placed orders, completed order follow up, arranged transportation, and reported on the production progress. The buyer only had to communicate with AFS the entire time.

2. Rigorously reviewed supplier qualifications before order placement, giving the buyer the confidence to source from new suppliers.

3. Consolidated 5 shipments from different suppliers into 1 container for 1 bill of lading (BL) for customs clearance. Freight costs were greatly reduced and shipment tracking was simplified.

4. Support from specialists in supplier management, quality control, and logistics helped the buyer save time, money, and buy with confidence.

*Name has been changed to maintain confidentiality.

Alibaba.com Fulfillment Services can help you optimize your procurement efficiency. Contact us today to find out how we can make procurement easier and more cost-effective for your business.

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Pricing explained

There are 4 pricing components for Alibaba.com Fulfillment Services